We want everyone to be able to shop canvelle.com comfortably, including people who use screen readers, keyboard navigation, screen magnification or other assistive technology.
Our goal
We aim for our website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These internationally recognized guidelines explain how to make web content easier to use for people with disabilities.
What we do
- We build accessibility into our site's design and code: text descriptions for images, full keyboard access, readable color contrast, and a clear page structure for screen readers.
- We test the site with automated accessibility tools and by hand, and we fix the problems we find.
- We keep reviewing the site as we add new products, pages and features.
Third-party content
Some parts of our site, such as product reviews, email sign-up forms and chat, are provided by other companies. We choose and set up these tools with accessibility in mind and adjust our site around them where we can.
Need help or have feedback?
If you have trouble using any part of our website, or if you'd like information in a different format, we want to hear from you. Email us at hello@canvelle.com or use our Contact Us page. Please tell us which page you were on and what happened, and we'll help you find what you need and complete your order.
This statement was last updated on October 2, 2026.